Shipping Policy
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Beach Buoys offers shipping to addresses within the United Kingdom and select international destinations. Shipping is typically processed within 1-2 business days after the order is placed. Delivery times may vary depending on the shipping method chosen and the delivery location.
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For UK orders, shipping typically takes 3 - 5 days.
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For European Union (EU) orders, shipping typically takes 5 - 10 days.
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For orders to the Rest of the World, shipping typically takes 10 - 20 days.
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Please note that delivery times are estimates and may be subject to delays due to factors beyond our control, such as customs processing or adverse weather conditions. Shipping costs are calculated at checkout.
Return & Exchange Policy
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We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it to us within 30 days for a full refund or exchange. Please see our Returns Policy for more information.
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However, please note that we reserve the right to refuse returns or refunds if we suspect fraudulent activity or abuse of our return policy. Excessive or repetitive returns may be flagged as suspicious. As a drop shipping company through the Wix Teemill integration, constant returns impact our business significantly. We appreciate your understanding in helping us maintain fair and sustainable business practices. If you have any questions or concerns about our returns and refunds policy, please contact our customer support team for assistance.